Privacy Policy

Last updated:

1. Introduction

Detoxenergglow ("we", "our", "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at https://detoxenergglow.world (the "Website") or interact with our services.

This policy is compliant with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the Data Protection Act 2018 (Ireland), and other applicable data protection legislation.

2. Data Controller

The data controller responsible for your personal data is:

Company: Detoxenergglow
Address: Suite 15, The Black Church, St. Mary's Place, Dublin 7, Ireland
Email: correspondence@detoxenergglow.world
Website: https://detoxenergglow.world

3. What Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide Directly

Full name — provided via our order form
Email address — provided via our order form
Phone number (optional) — provided via our order form
Message content — provided via our order form
Consent records — your GDPR consent status

3.2 Information Collected Automatically

IP address
Browser type and version
Operating system
Referring URL
Pages visited and time spent
Cookie data (see our Cookie Policy)

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under Article 6 of the GDPR:

Consent (Art. 6(1)(a)): When you submit the order form and explicitly consent to data processing.
Contract performance (Art. 6(1)(b)): To process and fulfill your orders.
Legitimate interests (Art. 6(1)(f)): To improve our website, prevent fraud, and ensure security.
Legal obligation (Art. 6(1)(c)): To comply with applicable laws and regulations.

5. Purposes of Data Processing

We process your personal data for the following purposes:

To process and manage your orders
To communicate with you regarding your enquiries
To improve our website and services
To comply with legal obligations
To analyse website usage (with your consent)
To send marketing communications (only with your explicit consent)

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

Order data: retained for up to 7 years after the last transaction, as required by Irish tax and accounting legislation.
Consent records: retained for the duration of consent plus 3 years.
Cookie data: retained as specified in our Cookie Policy.
Website analytics data: retained for up to 26 months.

After the retention period expires, your data will be securely deleted or anonymised.

7. Data Sharing and Third Parties

We do not sell your personal data. We may share your data with:

Service providers who assist with website hosting, email services, and analytics — bound by data processing agreements.
Legal authorities when required by law or to protect our legal rights.
Professional advisers such as lawyers and accountants, under confidentiality obligations.

Any third-party processors are required to implement appropriate technical and organisational measures to protect your data.

8. International Data Transfers

Where your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or transfers to countries with an adequacy decision.

9. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

Right of access (Art. 15): Request a copy of your personal data.
Right to rectification (Art. 16): Request correction of inaccurate data.
Right to erasure (Art. 17): Request deletion of your data ("right to be forgotten").
Right to restrict processing (Art. 18): Request limitation of data processing.
Right to data portability (Art. 20): Receive your data in a structured, machine-readable format.
Right to object (Art. 21): Object to processing based on legitimate interests or direct marketing.
Right to withdraw consent (Art. 7(3)): Withdraw your consent at any time without affecting the lawfulness of prior processing.
Right to lodge a complaint: File a complaint with the Data Protection Commission (DPC) of Ireland at www.dataprotection.ie.

To exercise any of these rights, please contact us at: correspondence@detoxenergglow.world

10. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

HTTPS encryption for all data transmitted via our website
Access controls limiting data access to authorised personnel only
Regular security assessments and updates
Secure data storage with backup procedures
Staff training on data protection practices

11. Cookies

Our website uses cookies and similar technologies. For detailed information about the cookies we use, their purposes, and how to manage your cookie preferences, please refer to our Cookie Policy.

12. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately so we can take appropriate action.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

Email: correspondence@detoxenergglow.world
Address: Suite 15, The Black Church, St. Mary's Place, Dublin 7, Ireland

You also have the right to lodge a complaint with the Irish Data Protection Commission (DPC):

Data Protection Commission
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland